Questions, answered thoughtfully.

Delivery time depends on the destination and shipping service selected at checkout. View the current domestic and international estimates on our Shipping & Order Processing page.

Personalised products require preparation time before dispatch. Current processing guidance, including peak-period estimates, is listed on our Shipping & Order Processing page.

Yes. Free standard shipping is available within Australia. Standard shipping does not include tracking, so a tracked service may be preferable for higher-value or time-sensitive orders. Available options are shown at checkout.

Select an express service at checkout where available. Express shipping reduces transit time, but it does not remove the personalisation and order-processing period. Check both timeframes before ordering.

Contact us immediately. We will assist where possible, but changes cannot be guaranteed once an order has entered processing. Customers are responsible for checking sizing, product options and personalisation details before completing checkout.

Foil is a decorative finish and will naturally change with use. On soft natural materials such as Cabretta leather, light cracking, wear or small variations in adhesion may occur as the product flexes and absorbs moisture. This does not affect the glove’s performance or feel.

Where an imprint option is available, it is the recommended choice for a longer-lasting personalisation finish.

Each product page states its character limit. Only the supported English letters and numbers should be entered unless the product page expressly offers another option. Unsupported symbols or characters may be excluded during production.

The preview is a digital guide to help visualise the selected text and colour. The finished product is individually personalised, so subtle differences in scale, placement, colour, foil adhesion or material response can occur within the normal tolerance of the process.

Logo applications, custom colourways, alternate packaging and bespoke product concepts may be possible for suitable quantities and lead times. Submit the project through our Corporate & Custom Orders page for assessment.

Golfers usually wear a glove on the opposite hand to their playing hand. A right-handed golfer normally wears a glove on the left hand. A left-handed golfer normally wears a glove on the right hand.

Open the size guide on the relevant glove product page and compare the stated measurements with the recipient’s hand. A golf glove should fit closely without excess material at the fingertips or across the palm.

Cabretta leather is selected for its softness and close, responsive feel. As a natural material, subtle differences in grain, tone and minor surface markings may appear. These variations are not normally faults and allow more of the premium hide to be used responsibly.

Avoid machine washing or soaking the glove, as water and detergents can stiffen or weaken the leather. Allow it to dry naturally, store it flat, use wet-weather gloves in rain and consider a synthetic glove in extreme heat.

Cabretta leather is intentionally soft and will wear through normal play. Excessive palm wear can also result from gripping the club too much through the palm rather than the fingers.

Eligibility depends on the product and circumstances, particularly for personalised goods. Review the full Returns & Replacement Policy before purchasing or submitting a claim.

Available checkout options include major cards and supported accelerated-payment services such as PayPal, Google Pay, Apple Pay and Shop Pay. The methods available for the order are displayed securely at checkout.