How long does shipping take?
Please click here to view our shipping timeframes
How long does it take to process an order?
All orders are processed within 2-3 working days. However, this can change during peak gifting periods. Please note that this time frame does not include transit.
Is shipping free to anywhere in the world?
Yes, we offer free standard shipping worldwide. However, depending on what you order and due to the value of the goods we recommend upgrading to our courier service so we can provide you with a tracking number. Please note that standard shipping does not include a tracking number.
For more information on our shipping options, please click here.
I don't play golf, so I'm not sure which glove hand to select.
Golfers wear the glove on their opposite hand. So if they play golf right-handed, then they will wear the glove on their left hand. If they play golf left-handed, they will wear the glove on their right hand.
I don't know what glove size to buy.
In each glove product description you will find a size guide tab. Please click the tab and it will display all the measurements and how to measure for the correct glove size.
I need my order urgently for a gift, what can I do.
When you require your order urgently we recommend upgrading to Express shipping if you are located in Australia and DHL Express if you are located overseas.
This shipping option will be provided when you are checking out.
I have made an error with my order.
Please make sure all the details of your order are correct as once it has been processed, we are unable to make any alternations. Please double check all the sizing and personalised details before you complete the checkout. We are unable to offer a replacement or refund if the sizing and/or personalisation details submitted are incorrect.
Is the personalisation permanent?
For the foil effect, it will gradually fade over time from wear and tear. If you are looking for a more long last effect, imprint is the best option.
Do you offer a refund or replacement?
Please refer to our Replacement/Refund Policy by clicking here.
What payment options to you accept?
We accept PayPal, Mastercard, Visa, Amex, Google Pay, Apple Pay and Shopify Pay.